ICONN for Emails

ICONN is an integration tool built from grounds up by Coconut Space as the flagship product in its suite of ERP add-ons. Having seen the need for a scalable ERP integration tool in the market, the Coconut Space Research and Development team developed this tool with the intention of creating one product with multiple dimensions.

Coconut Space proudly presents ICONN for Emails, one stop integration tool which facilitates multi-dimensional integration between IFS Applications and most commonly used enterprise scale Email service providers.

Supported IFS Applications Versions:

Supported Email Service Providers:

CRM Synchronization

As the first component of the multi-dimensional integration platform, Coconut Space RnD have developed a plugin to facilitate seamless integration between IFS Applications CRM solution and Microsoft Email service providers.

CRM is one of the main areas in the system where users heavily rely on an integration between IFS Applications and the Email services. From contacts to appointments and from prospects to customers, users need to have information shared between the systems for a better leverage and efficiency.

How does ICONN for Emails Work

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Key Features

Synchronization Made Easy

With ICONN, synchronizing IFS Applications with your email account is not a complicated task any more. Contacts added to IFS Applications can be selectively shared with other users in your organisation. Administrator of the system can decide which users will have the contacts synced to. Configuring the synchronization is made easy with built in IFS Screens to configure and monitor the solution.

Synchronize Contacts

Any contact you create in IFS will be automatically synchronized to the MS Email service provider. The contacts will be available grouped into folders based on the origin. E.g. a customer contact will be synchronized to the folder ‘Customers’ in Outlook. All three events, NEW, MODIFY AND REMOVE will be synchronized from IFS. Any modification done to an IFS Contact in Outlook will be synchronized back to IFS which makes it a bi-directional synchronization.

Synchronize Tasks

A task you create in IFS will be automatically synchronized to the MS Email service provider. The tasks will be available grouped into folders based on the origin similar to contact handling. E.g. A task created by contact will be synchronized to the folder ‘Customers’ in Outlook. All three events, NEW, MODIFY AND REMOVE will be synchronized from IFS. Any modification done to an IFS Contact in Outlook will be synchronized back to IFS which makes it a bi-directional synchronization.

Synchronize Appointment

An appointment you create in IFS will be automatically synchronized to the MS Email service provider. Similar to tasks, the appointments will be grouped based on the area it was created in. All three events, NEW, MODIFY AND REMOVE will be synchronized from IFS.

On Premise or Cloud Hosted

Any contact you create in IFS will be automatically synchronized to the MS Email service provider. The contacts will be available grouped into folders based on the origin. E.g. a customer contact will be synchronized to the folder ‘Customers’ in Outlook. All three events, NEW, MODIFY AND REMOVE will be synchronized from IFS. Any modification done to an IFS Contact in Outlook will be synchronized back to IFS which makes it a bi-directional synchronization.

Developed to IFS Standards

Any contact you create in IFS will be automatically synchronized to the MS Email service provider. The contacts will be available grouped into folders based on the origin. E.g. a customer contact will be synchronized to the folder ‘Customers’ in Outlook. All three events, NEW, MODIFY AND REMOVE will be synchronized from IFS. Any modification done to an IFS Contact in Outlook will be synchronized back to IFS which makes it a bi-directional synchronization.
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